The Bourbon Concierge Privacy Privacy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://thebourbonconcierge.com/ (the “Site”). We believe in doing what is right in everything we do, and that includes being a good steward of your data.

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about:

  • The individual web pages or products you view
  • What websites or search terms referred you
  • How you interact with the Site

We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier. Cookies track how you use our Site and allow us to maintain session integrity, shopping cart functionality, site performance, and location-specific features. The Bourbon Concierge cannot access cookies belonging to other sites, nor can we directly access your machine. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
  • Log files – These track actions on the Site and collect IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels – Electronic files used to record browsing behavior.

We may collect and log your IP address for site stability, maintenance, administration, fraud detection, management of cyber incidents, and to help us understand our audience.

Order Information

When you make or attempt to make a purchase, we collect certain information from you, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment or financial information (e.g., PayPal, credit card information)

We refer to this information as “Order Information.”

Definition of Personal Information

“Personal Information” in this Privacy Policy includes both Device Information and Order Information, as well as any other personally identifiable information (“PII”) you voluntarily provide.


HOW DO WE USE YOUR PERSONAL INFORMATION?

Order Information

We use Order Information to:

  • Fulfill orders (including processing payments, arranging shipping, and providing invoices/confirmations)
  • Communicate with you
  • Screen for potential risk or fraud
  • Send marketing or promotional materials only when you have opted in

Collecting contact and payment information is necessary to complete sales, contact you for order-related issues, and facilitate returns or customer service.

Device Information

We use Device Information to:

  • Screen for potential risk and fraud (especially IP addresses)
  • Understand how customers browse and interact with the Site
  • Improve and optimize Site performance
  • Display location-specific offers or specials when applicable

SMS and Email Consent Data

We do not share SMS consent data or email consent data with third parties, affiliates, or non-affiliates.


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party service providers only as necessary to operate our business:

We may also share Personal Information to comply with applicable laws, respond to lawful requests (e.g., subpoenas or warrants), or protect our rights.

Vendors

Authorized vendors may include shipping carriers such as FedEx and UPS, so that shipping operations can be conducted.

No Sale of Personal Information

The Bourbon Concierge will never sell, share, or release your information except as required for legitimate business operations or lawful government requests. We will not give unauthorized third parties access to your information without contacting you first unless legally prohibited.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

Opt-out links:

Global opt-out: http://optout.aboutads.info/

DO NOT TRACK

We do not alter our Site’s data collection or usage practices when we receive a Do Not Track signal.

DATA SECURITY

The Bourbon Concierge employs industry-standard security protocols, including:

  • Encrypted data at rest
  • End-to-end encrypted data transmission
  • SSL across the Site
  • Secure order systems, including communication with external servers for inventory, payment processing, and logistics

In the event of a data breach, we will notify affected individuals of the source, extent, and impact without undue delay.

YOUR RIGHTS

You may:

  • Opt out of non-critical communications (emails, alerts, newsletters, promotions)
  • Request removal from our database at any time
  • Unsubscribe via email footer links, contacting us by phone or mail, or emailing hello@thebourbonconcierge.com

If your account is not in good standing, we may contact you before deleting your information.

California Residents

If you reside in California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please review our California Addendum.

DATA RETENTION

We retain Order Information for our records unless and until you request deletion.

MINORS

The Site is not intended for individuals under 21 years of age.

CHANGES TO THIS POLICY

This Privacy Policy may be updated from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. If changes materially affect how we store or transmit data, we will notify you.

CONTACT US

For more information, questions, or complaints, contact us:

Email: hello@thebourbonconcierge.com
Mail:
The Bourbon Concierge
2816 Pennsylvania Ave NW
Washington, DC 20007

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