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Refund policy
All sales are final – we do not accept returns. If you request a cancellation prior to the order being packed we will do our best to issue a full refund. Once your order has been packed but not picked up or dropped off we will do our best to issue a refund minus the shipping and handling cost. Refund(s) will not be issued for orders once they have been picked up or dropped off with our shipping carrier unless we are able to recover the package prior to transit starting. In that case a 15% restocking fee as well as the shipping and handling cost will be deducted from the refund. Refund(s) will not be issued for package(s) that are returned to us for any reason including failure to deliver due to no available adult signature or rejecting the package and the bottle has sustained damage. If the order is returned to us and is fully intact, you must contact us within thirty days of the last delivery attempt and pay for shipping in order for us to re-ship the order back to you. If you choose to not receive the bottle back, we can issue a refund minus the original cost of shipping, the cost of shipping back to us, and a 25% restocking fee.
